Skill Building for Supervisors / Team Leads

Best Practices Workshop

Skill Building for Supervisors / Team Leads
Wednesday, May 15, 2019 from 8:30am – 3:30pm

This 6 hour workshop presents supervisors and team leads with a series of recognized Best Practices to successfully coach and lead highly productive teams.

Key focus areas include:

  • Effective Coaching Techniques
  • Communication Skills; Giving and Receiving Constructive Feedback
  • Effective Time Management Strategies
  • Understanding and Supervising Different Generations
  • Conflict Management / Dealing with Difficult Behaviors

Skill Building

Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations

Instructor: Laural Miller

Course: ZBUS 440 3118 Skill Building for Supervisors / Team Leads
Cost: $495 / person (includes Course Material, Lunch and Refreshments)

Click here to register on-line and pay with a credit card. Then follow instructions below.

  1. Select the “Register and Pay for Community Education Classes”
  2. Select the drop-down box next to “Topic Code” and select Business and click “Submit”.
  3. Select ZBUS 440-3118 and click the “Submit” button.
  4. Verify your class and payment, then select REGISTER NOW and complete credit card information.
  5. You will receive a printable confirmation when the transaction is complete.

For questions about the registration process, call 610.607.6235.  To have your company invoiced, email and copy Brenda Gonzales   Include authorization to bill listing the students, course and tuition.

Categories: News & Information, Operational Excellence Training and Programs

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