Skill Building for Supervisors / Team Leads

Best Practices Workshop

Skill Building for Supervisors / Team Leads
Thursday, January 30, 2020, from 8:30 am – 3:30 pm

This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams.

Key focus areas include:

  • Effective Coaching Techniques
  • Communication Skills; Giving and Receiving Constructive Feedback
  • Effective Time Management Strategies
  • Understanding and Supervising Different Generations
  • Conflict Management / Dealing with Difficult Behaviors

Skill Building

Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations

Skill Building for Supervisors / Team Leads
Cost: $495 / person (includes Course Material, Lunch and Refreshments)

Click here to Register.


For questions about the program content or registration process, contact Mike Salute (msalute@racc.edu) or 610 372 4721 ext 5176



Categories: Operational Excellence Training and Programs, WEDnet News & Information, Workforce Development News

%d bloggers like this: