Skill Building for Supervisors / Team Leads

Best Practices Workshop

Skill Building for Supervisors / Team Leads
Thursday, May 28, 2020, from 8:30 am – 3:30 pm

This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams.

Key focus areas include:

  • Effective Coaching Techniques
  • Communication Skills; Giving and Receiving Constructive Feedback
  • Effective Time Management Strategies
  • Understanding and Supervising Different Generations
  • Conflict Management / Dealing with Difficult Behaviors

Skill Building

Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations

Skill Building for Supervisors / Team Leads
Cost: $495 / person (includes Course Material, Lunch and Refreshments)

Click here to Register.


For questions about the program content or registration process, contact Mike Salute (msalute@racc.edu) or 610.372.4721 ext 5176


Want this course taught on-site to your Team Leads and Supervisors?  We can easily customize our course content to target your specific business needs.  – Contact Allison Creveling (acreveling@racc.edu), 610.607.6208 or Mike Salute (msalute@racc.edu), 610.372.4721 ext. 5176



Categories: News & Information, Operational Excellence Training and Programs, Workforce Development News

%d bloggers like this: