Best Practices Workshop
Skill Building for Supervisors / Team Leads
Thursday, May 28, 2020, from 8:30 am – 3:30 pm
This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams.
Key focus areas include:
- Effective Coaching Techniques
- Communication Skills; Giving and Receiving Constructive Feedback
- Effective Time Management Strategies
- Understanding and Supervising Different Generations
- Conflict Management / Dealing with Difficult Behaviors
Skill Building
Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations
Skill Building for Supervisors / Team Leads
Cost: $495 / person (includes Course Material, Lunch and Refreshments)
For questions about the program content or registration process, contact Mike Salute (msalute@racc.edu) or 610.372.4721 ext 5176
Want this course taught on-site to your Team Leads and Supervisors? We can easily customize our course content to target your specific business needs. – Contact Allison Creveling (acreveling@racc.edu), 610.607.6208 or Mike Salute (msalute@racc.edu), 610.372.4721 ext. 5176
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