Designed for Supervisors / Team Leads
Best Practices Workshop
Tuesdays, June 16, 23, 30, 2020, from 8:00 am – 11:00 am
3 Skill Building Workshops with Clear, Relatable Tools
3-hour Workshops, delivered Tuesday mornings
For 3 consecutive weeks
Available ONLINE for Convenience and Safety
Week 1 – Awareness Tuesday, June 16 | 8 am – 11 am
Effective Communication, Team Building
> Defining a good leader, Your role in the workplace
> How do I rate now?
> How do I improve?
> The #1 skill needed to succeed
Week 2 – Empowerment Tuesday, June 23 | 8 am – 11 am
Leading as a Coach, Performance Management Techniques
> The 5 languages of motivation
> Positive Reinforcement Techniques
Week 3 – Confidence Tuesday, June 30 | 8 am – 11 am
Communicating with Difficult People, Managing Conflict
Handling Stress in the Workplace, Time Management, and Goal Setting
> Authentic Leadership – remaining true to yourself in difficult situations
> Documentation Best Practices
The Highly Productive Leader
Cost: $700 / person (includes Course Material)
Course Link provided in Registration Information
For questions about the program content or registration process, contact Mike Salute (msalute@racc.edu) or 610.372.4721 ext 5176
Want this course taught on-site to your Team Leads and Supervisors? We can easily customize our course content to target your specific business needs. – Contact Allison Creveling (acreveling@racc.edu), 610.607.6208 or Mike Salute (msalute@racc.edu), 610.372.4721 ext. 5176
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