Skill Building for Supervisors / Team Leads

Skill Building for Supervisors / Team Leads

Key focus areas include:

  • Effective Coaching Techniques
  • Communication Skills; Giving and Receiving Constructive Feedback
  • Emotional Intelligence
  • Effective Time Management Strategies
  • Understanding and Supervising Different Generations
  • Conflict Management / Dealing with Difficult Behaviors

Skill Building

Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Monitor and manage your emotions and the emotions of others |Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations.

Workshop Series Dates

  • Thursday, September 28, 2023
  • Thursday, December 7, 2023

All sessions are from 8:30 a.m. – 3:30 a.m. in the Schmidt Training and Technology Center. Lunch will be provided.

Learn more and Register here.

Categories: Operational Excellence Training and Programs

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