Author Archives

• The Highly Productive Leader – Supervisor Series [ONLINE] Zoom Live Workshop

  By Mike Salute on April 13, 2020

  

  Designed for Supervisors / Team Leads Best Practices Workshop Tuesdays, June 16, 23, 30, 2020, from 8:00 am – 11:00 am 3 Skill Building Workshops with Clear, Relatable Tools3-hour Workshops, delivered Tuesday mornings For 3 consecutive weeks Available ONLINE for… Read More ›

• Skill Building for Supervisors / Team Leads

  By Mike Salute on March 20, 2020

  

  Best Practices Workshop Skill Building for Supervisors / Team LeadsTuesday, August 11, 2020, from 8:30 am – 3:30 pm This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams. Key… Read More ›

• Delivering Superior Customer Service

  By Mike Salute on March 19, 2020

  

  Best Practices Workshop Tuesday, June 2, 2020, from 8:30 am – 3:30 pm Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the… Read More ›

• Train-the-Trainer (for effective cross-training)

  By Mike Salute on March 19, 2020

  

  Best Practice Workshop This 6-hour workshop presents supervisors, team leads, and in-house trainers with proven on-the-job training skills.  Participants will learn the process for effective OJT; the role of thoughtful communication, motivation and goal setting; the basics of adult learning;… Read More ›

• Internal Quality Auditor Training

  By Mike Salute on March 19, 2020

  

  Best Practices Workshop Internal Quality Auditor TrainingISO9001:2015 Compliance Tuesday, May 19, 2020, from 8:00 am-Noon Schmidt Training and Technology Center – RACC Campus 15 North Front Street, Reading PA 19601 – Free Parking in Adjacent Garage Cost: $375 / person (includes… Read More ›

• Industrial Maintenance Courses

  By Mike Salute on March 5, 2020

  

  The Basics to Advanced —Flexible, self-paced programs with open start dates — Contact Judy Vecchio at 610.372.4721, ext. 5716 or jvecchio@racc.edu for details.

• Machining and Design Courses

  By Mike Salute on February 20, 2020

  

  From Entry-Level to Advanced — Flexible, self-paced programs with open start dates — Contact Judy Vecchio at 610.372.4721, ext. 5716 or jvecchio@racc.edu for details.

• Skill Building for Supervisors / Team Leads

  By Mike Salute on February 3, 2020

  

  Best Practices Workshop Skill Building for Supervisors / Team LeadsThursday, May 28, 2020, from 8:30 am – 3:30 pm This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams. Key… Read More ›

• Train-the-Trainer (for effective cross-training)

  By Mike Salute on January 31, 2020

  

  Best Practice Workshop This 6-hour workshop presents supervisors, team leads, and in-house trainers with proven on-the-job training skills.  Participants will learn the process for effective OJT; the role of thoughtful communication, motivation and goal setting; the basics of adult learning;… Read More ›

• The Toyota Production System

  By Mike Salute on December 18, 2019

  

  Closing your Performance Gaps Best Practices Workshop Wednesday, March 4, 2020 from 8:30 am – 3:30 pm This 6-hour workshop presents Quality Managers, Operations Specialists and Lean Practitioners with proven Best Practices to successfully accelerate your continuous improvement initiatives. Understand… Read More ›