Best Practices Workshop Available ONLINE for Convenience and Safety Consultative Selling is a complex process involving a lengthy Sales Cycle, multiple decision-makers and often a high level of risk for the buyer. This 6-hour workshop (conveniently delivered in two, 3-hour… Read More ›
Operational Excellence Training and Programs
Delivering Superior Customer Service [ONLINE] Zoom Live Workshop
Best Practices Workshop Available ONLINE for Convenience and Safety Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the customer to your company… Read More ›
The Highly Productive Leader – Supervisor Series [ONLINE] Zoom Live Workshop
Designed for Supervisors / Team Leads Best Practices Workshop Tuesdays, September 15, 22, 29, 2020ONLINE Sessions | 8:00 am – 11:00 am 3 Skill Building Workshops with Clear, Relatable Tools3-hour Workshops, delivered Tuesday mornings For 3 consecutive weeks Available ONLINE… Read More ›
Leading Through Extreme Change
This timely course is for leaders who are interested in understanding change principles and applying what we know to be more effective leaders. To learn more, contact Bonnie Spayd (bspayd@racc.edu)610-607-6207 office | 484-256-8800 cell
Internal Quality Auditor Training
Best Practices Workshop Internal Quality Auditor TrainingISO9001:2015 Compliance Wednesday, September 23, 2020, from 8:00 am-Noon Schmidt Training and Technology Center – RACC Campus 15 North Front Street, Reading PA 19601 – Free Parking in Adjacent Garage Cost: $375 / person (includes… Read More ›
Essential Consultative Selling Skills [ONLINE] Zoom Live Workshop
Best Practices Workshop Available ONLINE for Convenience and Safety Consultative Selling is a complex process involving a lengthy Sales Cycle, multiple decision-makers and often a high level of risk for the buyer. This 6-hour workshop (conveniently delivered in two, 3-hour… Read More ›
Delivering Superior Customer Service [ONLINE] Zoom Live Workshop
Best Practices Workshop Available ONLINE for Convenience and Safety Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the customer to your company… Read More ›
The Highly Productive Leader – Supervisor Series [ONLINE] Zoom Live Workshop
Designed for Supervisors / Team Leads Best Practices Workshop Tuesdays, June 16, 23, 30, 2020, from 8:00 am – 11:00 am 3 Skill Building Workshops with Clear, Relatable Tools3-hour Workshops, delivered Tuesday mornings For 3 consecutive weeks Available ONLINE for… Read More ›
Skill Building for Supervisors / Team Leads
Best Practices Workshop Skill Building for Supervisors / Team LeadsTuesday, August 11, 2020, from 8:30 am – 3:30 pm This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams. Key… Read More ›
Delivering Superior Customer Service
Best Practices Workshop Tuesday, June 2, 2020, from 8:30 am – 3:30 pm Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the… Read More ›
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