STTC Technical Courses | Remote Learning with Skills Validation at Plant To learn more, contact Bonnie Spayd (bspayd@racc.edu)610-607-6207 office | 484-256-8800 cell
Workforce Development News
WEDnetPA 2020-2021 Funding Increasing to $2,000 per Employee!
The goal of WEDnetPA is to strengthen the business environment of the Commonwealth by helping companies improve the skills and productivity of Pennsylvania workers. Maximum Job Skills Reimbursement is $2,000 per employee, up to $100,000 per entity. Must be skill-building… Read More ›
Cleaning for Health
A practical guide (with tips!) to help reduce cross-contamination through proper disinfecting procedures. – Best Practice Webinar – The goal of WEDnetPA is to strengthen the business environment of the Commonwealth by helping companies improve the skills and productivity of… Read More ›
Essential Consultative Selling Skills [ONLINE] Zoom Live Workshop
Best Practices Workshop Available ONLINE for Convenience and Safety Consultative Selling is a complex process involving a lengthy Sales Cycle, multiple decision-makers and often a high level of risk for the buyer. This 6-hour workshop (conveniently delivered in two, 3-hour… Read More ›
Delivering Superior Customer Service [ONLINE] Zoom Live Workshop
Best Practices Workshop Available ONLINE for Convenience and Safety Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the customer to your company… Read More ›
The Highly Productive Leader – Supervisor Series [ONLINE] Zoom Live Workshop
Designed for Supervisors / Team Leads Best Practices Workshop Tuesdays, June 16, 23, 30, 2020, from 8:00 am – 11:00 am 3 Skill Building Workshops with Clear, Relatable Tools3-hour Workshops, delivered Tuesday mornings For 3 consecutive weeks Available ONLINE for… Read More ›
Skill Building for Supervisors / Team Leads
Best Practices Workshop Skill Building for Supervisors / Team LeadsTuesday, August 11, 2020, from 8:30 am – 3:30 pm This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams. Key… Read More ›
Delivering Superior Customer Service
Best Practices Workshop Tuesday, June 2, 2020, from 8:30 am – 3:30 pm Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the… Read More ›
Train-the-Trainer (for effective cross-training)
Best Practice Workshop This 6-hour workshop presents supervisors, team leads, and in-house trainers with proven on-the-job training skills. Participants will learn the process for effective OJT; the role of thoughtful communication, motivation and goal setting; the basics of adult learning;… Read More ›
Industrial Maintenance Courses
The Basics to Advanced —Flexible, self-paced programs with open start dates — Contact Judy Vecchio at 610.372.4721, ext. 5716 or jvecchio@racc.edu for details.
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