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Delivering Superior Customer Service [ONLINE] Zoom Live Workshop

June 17 @ 9:00 am - 12:00 pm

Best Practices Workshop

Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the customer to your company is a competitive differentiator that requires skilled and aligned customer service team members.

This 6-hour workshop (conveniently delivered in two, 3-hour sessions) provides best practice skills and tools to enable your business teams to deliver superior service by managing customer expectations and building customer relationships.

Session 1 – June 17, 2020 | 9:00 am – Noon

Session 2 – June 24, 2020 | 9:00 am – Noon

Delivering Superior Customer Service [ONLINE] Zoom Live Workshop

 

Details

Date:
June 17
Time:
9:00 am - 12:00 pm