Loading Events

« All Events

  • This event has passed.

NEW SUPERVISOR / TEAM LEAD TRAINING

March 19 @ 8:30 am - 3:30 pm

$495

MAKING THE TRANSITION FROM STAFF TO SUPERVISOR SERIES

This 6 hour workshop prepares newly promoted supervisors or team leads to successfully address challenges routinely faced in their new position.

Key focus areas include:

  • Effective Coaching Techniques
  • Communication Skills; Giving and Receiving Constructive Feedback
  • Effective Time Management Strategies
  • Understanding and Supervising Different Generations
  • Conflict Management / Dealing with Difficult Behaviors

Instructor:  Laural Miller

Skill Building

Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations


Workshop PDF


Workshop held at the Schmidt Training and Technology Center, RACC Campus
15 South Front Street, Reading PA 19601 – Free Parking in Adjacent Garage

Registration Information – Call 610.607.6235 or 610.607.6231 to register with credit card (Visa, MasterCard or Discover)

Course:  ZBUS 432 3218  Transition from Staff to Supervisor

Cost:  $495  / person (includes Course Materials, Box Lunches and Refreshments)


 

Click here to register on-line and pay with a credit card. Then follow instructions below.

  1. Select the “Register and Pay for Community Education Classes”
  2. Select the drop-down box next to “Topic Code” and select Business and click “Submit”.
  3. Select ZBUS 432-3218 and click the “Submit” button.
  4. Verify your class and payment, then select REGISTER NOW and complete credit card information.
  5. You will receive a printable confirmation when the transaction is complete.

For questions about the registration process, call 610.607.6235.  To have your company invoiced, email knoll@racc.edu and copy Brenda Gonzales (BGonzales@racc.edu).   Include authorization to bill listing the students, course and tuition.

Details

Date:
March 19
Time:
8:30 am - 3:30 pm
Cost:
$495
Event Category:

Organizer

RACC

Venue

RACC’s STTC
15 South Front Street
Reading, PA 18092 United States
+ Google Map