Key focus areas include:

• Effective Coaching Techniques
• Communication Skills; Giving and Receiving Constructive Feedback
• Emotional Intelligence
• Effective Time Management Strategies
• Understanding and Supervising Different Generations
• Conflict Management / Dealing with Difficult Behaviors

Skill Building

Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Monitor and manage your emotions and the emotions of others |Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations.

Workshop Series Dates

• Thursday, September 28, 2023
• Thursday, December 7, 2023

All sessions are from 8:30 a.m. – 3:30 a.m. in the Schmidt Training and Technology Center. Lunch will be provided.