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Skill Building for Supervisors / Team Leads

September 28 @ 8:30 am - 3:30 pm

$595.00

Key focus areas include:

  • Effective Coaching Techniques
  • Communication Skills; Giving and Receiving Constructive Feedback
  • Emotional Intelligence
  • Effective Time Management Strategies
  • Understanding and Supervising Different Generations
  • Conflict Management / Dealing with Difficult Behaviors

Skill Building

Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Monitor and manage your emotions and the emotions of others |Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations.

Workshop Series Dates

  • Thursday, September 28, 2023
  • Thursday, December 7, 2023

All sessions are from 8:30 a.m. – 3:30 a.m. in the Schmidt Training and Technology Center. Lunch will be provided.

Details

Date:
September 28
Time:
8:30 am - 3:30 pm
Cost:
$595.00
Event Category:
Website:
https://www.eventbrite.com/e/skill-building-for-supervisors-team-leads-registration-304213028357

Venue

RACC’s STTC
15 South Front Street
Reading, PA 18092 United States
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Phone
610-372-4721
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