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Delivering Superior Customer Service (Multiple Dates)

RACC's STTC 15 South Front Street, Reading

Delivering Superior Customer Service Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the customer to your company is a competitive differentiator that... Read More ›

$595.00

Skill Building for Supervisors / Team Leads

RACC's STTC 15 South Front Street, Reading

Key focus areas include: Effective Coaching Techniques Communication Skills; Giving and Receiving Constructive Feedback Emotional Intelligence Effective Time Management Strategies Understanding and Supervising Different Generations Conflict Management / Dealing with Difficult Behaviors Skill Building Clarify objectives and plan for results... Read More ›

$595.00

Intermediate Excel

RACC's STTC 15 South Front Street, Reading

Intermediate Office 365 training is a four week program. The classes are scheduled for the following Mondays. April 17, 2023 from 6:00 p.m. to 8:30 p.m. April 24, 2023 from 6:00 p.m. to 8:30 p.m. May 1, 2023 from 6:00... Read More ›

$305