Schmidt Training & Technology Center

Recent Posts - page 3

• Delivering Superior Customer Service [ONLINE] Zoom Live Workshop

  By Mike Salute on April 17, 2020

  

  Best Practices Workshop Available ONLINE for Convenience and Safety Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the customer to your company… Read More ›

• The Highly Productive Leader – Supervisor Series [ONLINE] Zoom Live Workshop

  By Mike Salute on April 13, 2020

  

  Designed for Supervisors / Team Leads Best Practices Workshop Tuesdays, June 16, 23, 30, 2020, from 8:00 am – 11:00 am 3 Skill Building Workshops with Clear, Relatable Tools3-hour Workshops, delivered Tuesday mornings For 3 consecutive weeks Available ONLINE for… Read More ›

• Skill Building for Supervisors / Team Leads

  By Mike Salute on March 20, 2020

  

  Best Practices Workshop Skill Building for Supervisors / Team LeadsTuesday, August 11, 2020, from 8:30 am – 3:30 pm This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams. Key… Read More ›

• Delivering Superior Customer Service

  By Mike Salute on March 19, 2020

  

  Best Practices Workshop Tuesday, June 2, 2020, from 8:30 am – 3:30 pm Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the… Read More ›

• Train-the-Trainer (for effective cross-training)

  By Mike Salute on March 19, 2020

  

  Best Practice Workshop This 6-hour workshop presents supervisors, team leads, and in-house trainers with proven on-the-job training skills.  Participants will learn the process for effective OJT; the role of thoughtful communication, motivation and goal setting; the basics of adult learning;… Read More ›

• Internal Quality Auditor Training

  By Mike Salute on March 19, 2020

  

  Best Practices Workshop Internal Quality Auditor TrainingISO9001:2015 Compliance Tuesday, May 19, 2020, from 8:00 am-Noon Schmidt Training and Technology Center – RACC Campus 15 North Front Street, Reading PA 19601 – Free Parking in Adjacent Garage Cost: $375 / person (includes… Read More ›

• Industrial Maintenance Courses

  By Mike Salute on March 5, 2020

  

  The Basics to Advanced —Flexible, self-paced programs with open start dates — Contact Judy Vecchio at 610.372.4721, ext. 5716 or jvecchio@racc.edu for details.

• Machining and Design Courses

  By Mike Salute on February 20, 2020

  

  From Entry-Level to Advanced — Flexible, self-paced programs with open start dates — Contact Judy Vecchio at 610.372.4721, ext. 5716 or jvecchio@racc.edu for details.

• Skill Building for Supervisors / Team Leads

  By Mike Salute on February 3, 2020

  

  Best Practices Workshop Skill Building for Supervisors / Team LeadsThursday, May 28, 2020, from 8:30 am – 3:30 pm This 6-hour workshop presents supervisors and team leads with proven Best Practices to successfully coach and lead highly productive teams. Key… Read More ›

• Train-the-Trainer (for effective cross-training)

  By Mike Salute on January 31, 2020

  

  Best Practice Workshop This 6-hour workshop presents supervisors, team leads, and in-house trainers with proven on-the-job training skills.  Participants will learn the process for effective OJT; the role of thoughtful communication, motivation and goal setting; the basics of adult learning;… Read More ›

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