Best Practice Workshop
This 6-hour workshop presents supervisors and team leads with an opportunity to learn and refresh effective on-the-job training skills.
Participants will learn the proper process for conducting OJT; demonstrate an understanding of communication, motivation and goal setting; and learn the basics of adult learning theories and the roadblocks to training and learning.
Workshop held Thursday, November 14, 2019, 8:30 am – 3:30 pm
at the Schmidt Training and Technology Center, RACC Campus
15 North Front Street, Reading PA 19601 – Free Parking in Adjacent Garage
Cost: $495 / person (includes Course Material, Lunch and Refreshments)
Key focus areas include:
- Effective Communication Skills
- Communication Styles
- Learning Preferences
- Principles of Adult Learning
- Stages of Learning
- Motivation
- Generational Differences
- Goal Setting
Skill Building
Listening Techniques| Participation and Motivation | Handling Difficult Situations | Assessing and Designing for Different Types of Learners | Training Techniques | Goal Setting
Contact Mike Salute at msalute@racc.edu or 610.372.4721 ext. 5176
Categories: Operational Excellence Training and Programs, Workforce Development News