This workshop will arm participants with time tested and proven techniques, tools and templates. This enables Project Managers to not only get their teams up and running but also keep the teams on track to complete high quality deliverables on... Read More ›
Three Skill-Building Workshops with Clear, Relatable Tools for Supervisors / Team Leads. Live Virtual Instruction. Week 1 - Awareness Effective Communication, Team Building Defining a good leader, Your role in the workplace How do I rate now?, How do I improve?,... Read More ›
Key focus areas include: Effective Coaching Techniques Communication Skills; Giving and Receiving Constructive Feedback Emotional Intelligence Effective Time Management Strategies Understanding and Supervising Different Generations Conflict Management / Dealing with Difficult Behaviors Skill Building Clarify objectives and plan for results... Read More ›
Delivering Superior Customer Service Highly functioning Customer Service teams are viewed by their customers as partners, not simply suppliers. The ability to effectively represent your company to the customer and the customer to your company is a competitive differentiator that... Read More ›
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